While i currently have centurylink, when astound was wave, they pretty much sucked. If you can get google fiber or centurylink fiber/quantum or atlas. The map below depicts the most recent cities in the united states where astound broadband users have reported problems and outages.

Understanding the Context

If you are experiencing problems with astound. Check this storm watch page for updates and information on astound broadband services when severe weather conditions affect your area. Nearly 11 hours down now in judkins park. Seems like this happens with astound once or twice a year.

Key Insights

Usually on a friday or saturday, so they’re really slow in getting it fixed. Seems to be affecting a number of locations where astound operates (not just seattle) according to outage maps. Astound is pathetically unreliable and has horrendous customer service.