Pricing, terms and offers subject to change and discontinuance without notice. All trademarks and service marks are the property of their respective owners. All services not available in all.

Understanding the Context

Equipment may be returned to us by us mail. Disconnect the equipment you wish to. If your device was received damaged or defective, you can exchange it for a new amplify at an optimum store within 14 days of the purchase or delivery date (if purchased online). There are two convenient ways to return our equipment.

Key Insights

You can return the equipment at your nearest optimum store (here is the link to find your nearest optimum stores,. Right now, optimum doesn't allow return in store but rather shipping them back. Do you just return the device and automatically they'll deduct rental fees or do you explicitly need to tell. Follow these 4 easy steps for returning all other equipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing.

Final Thoughts

Make a copy of your optimum bill, or simply write your name, address.