You have to paid it off first and wait for the rebate money. Paid it off to get it unlocked first and don't close your account. As long as you don’t cancel the line, you continue to get your credits.

Understanding the Context

If you do cancel the line, you void all remaining credits. Bring your phone number. Most phone numbers can be easily transferred to our network, but it’s best to make sure yours is eligible. Send us your bill.

Key Insights

Customers will need to keep their line of service and eip to receive promotional credits.